Access Media 3 and the Better Business Bureau

I bet they are! I've filed my complaint with the Better Business Bureau, have you? You can do it by clicking here.

Access Media 3 Yelp! Review of the Day!

Today's Access Media 3 Yelp! Review of the Day comes from "Juho S." in Chicago:

 "I live in 35XX N. Lakeshore Dr. and there are about 450 units in my building.

My building somehow changed to Access Media 3 (AM3) from RCN as TV and Internt Service Provider. To make a long story short, the quality of AM3 is just horrible. Since the change to AM3, the TV service got cut off a few times and although they claim that the issue has been resolved, the signal gets cut off when it rains. But, my issue is with Internet more than a TV.

According to AM3, I was getting DSL Internet via phone line for a few years. A few weeks ago, I was  NOT getting an internet service suddenly and I was told that it was an entire buidling issue by AM3 Tech Support person. The next day, I called again since I was still NOT getting a service and the tech support person did NOT seem to have any clue what was going wrong..... 3 days later, I was told that AM3 no longer provides internet service via DSL at my building since the upgrade (?) of their system with AM3 at my building.

Of course, I was furious since .. First.. the tech support gave me a wrong reason why I was NOT getting a service ... and Second .. more than anyting... I was NEVER notified that my DSL service would be cut off.... I was able to get the internet access a few days later.... But, it is SO SLOW !!

It used to be 3.25 -7 Mbps for download 1.5 -3 Mbps for upload with DSL with AM3, but now I get 0.14 - 1.2 Mpbs for download... Lord..... 0.14 Mbps !!! .. Can you guys imagine an internet speed of 0.14 Mbps?... Of course, I called tech support a few times.... But, no progress.... (Not to metion the long waiting period to even talk to someone !!)

Conclusion!!... AM3 provides THE WORST quality service ever for both internet and TV. Their tech support is just a joke. If there is anyone who is considering a service with AM3, please try something else. AM3 may be a bit cheaper than other service providers, but it will be difficult for you to maintain a sanity with AM3."

Have you had a terrible experience with Access Media 3? Post your story in the comments section. We'll listen even if they won't!